Privacy Policy




The Privacy Policy describes the policies & procedures on the collection, use, disclosure and protection of your information when you use our website located at tiffybro.in, or the TiffyBro mobile application (collectively "TiffyBro Platform") made available by Hungersoft Technologies Private Limited ("TiffyBro", "Company", "we", "us", "our"), a private company established under the laws of India having its registered office at 255, Krishna Bagh Colony, near Shiv Mandir, Sector-B, Indore (M.P) - 452010.

The terms "you" and "your" refer to the user of the TiffyBro platform. The term "Services" refers to any services offered by TiffyBro whether on the TiffyBro platform or otherwise.

Please read this policy before using the TiffyBro Platform or submitting any personal information to TiffyBro. This policy is a part of and incorporated within, and is to be read along with, the Terms of use.

YOUR CONSENT
By using the TiffyBro platform and the services, you agree and consent to the collection, transfer, use, storage, disclosure & sharing of your information as described and collected by us in accordance with this policy. If you do not agree with the policy, please do not use or access the TiffyBro platform.


POLICY CHANGES
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the TiffyBro platform or to your email address on the record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.


LINKS TO OTHER WEBSITE
The TiffyBro Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this policy. TiffyBro shall not be responsible for and has no control over the practises and content of any website accessed using the links contained on the TiffyBro platform. This policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.


INFORMATION WE COLLECT FROM YOU
We will collect and process the following information about you:

  • Information you give us - This includes information submitted when you:
    • Create or update your TiffyBro account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture, if you sign in to the TiffyBro platform through third-party sign-in services such as Facebook, Google or any other social networking or similar site (collectively, "SNS"), an option of which may be provided to you by TiffyBro at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data, or
    • Provide content to us which may include reviews, ordering details and history, favourite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the TiffyBro Platform ("Your Content")
    • Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information.
    • Correspond with TiffyBro for customer support,
    • Enable features that require TiffyBro's access to your address book or calendar,
    • Report problems for troubleshooting.
    • If you sign up to use our Services as a partner/vendor, we may collect location details, copies of government identification documents and other details (KYC), call and SMS details.

  • Information we collect about you - With regard to each of your visits to the TiffyBro Platform, we will automatically collect and analyse the following demographic and other information:
    • When you communicate with us (via email, phone, through the TiffyBro Platform or otherwise), we may maintain a record of your communication,
    • Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address,



DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION
We may share your information that we collect for following purposes:

  • With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organising sweepstakes for us.

  • With Tiffin Partners/Vendors: While you place a request to order food through the TiffyBro Platform, your information is provided to us and to the partners/vendors with whom you may choose to order. In order to facilitate your subscription based online food/meal order processing, we provide your information to that partner/vendor in a similar manner as if you had made a food order directly with the food provider. If you provide a mobile phone number, TiffyBro may send you text messages or app notification regarding the order’s delivery status.

  • For Internal Use: We may share your information with any present or future member of our “Group” (as defined below)or affiliates for our internal business purposes The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.



DATA SECURITY PRECAUTIONS

You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the TiffyBro Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the TiffyBro Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.


OPT-OUT
When you sign up for an account, you are opting in to receive emails from TiffyBro. You can log in to manage your email preferences or you can follow the "Unsubscribe" instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from TiffyBro.


GRIEVANCE OFFICER AND TIFFYBRO PLATFORM SECURITY
If you have any queries relating to the processing or usage of information provided by you in connection with this Policy, please email us at hello@tiffybro.in .




Get in touch

Our TiffyBro executive will be happy to help you out

Contact us

If you have any concerns or suggestions feel free to contact at our 24x7 support.

  • WhatsApp +91 73898 49070
  • Email hello@tiffybro.in
  • Address 255, Krishna Bagh Colony, Near navgrah shani Mandir, Sector-B, Indore (M.P) - 452010

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